Share |

Ordering Faqs

Can I order by phone?

Absolutely! Please give us a call Mon. – Fri. 10AM to 2PM Eastern Time. (859)585-1120.

Can I supply my own pictures, footage and/or music?

It depends on a variety of factors. The quality of the elements, formats, size, etc. And license. You must be able to provide a license for those items or we cannot use them. If you created them yourself you will need to sign a waiver or send a letter/email stating that you are the creator and owner of that material and give us permission to use it for your specific project. You do not, however, get a discount for supplying your own materials. Often, when we have to mix outside resources with our own it takes additional manipulation to make them all work cohesively. And the amount of time the editor spends on each element is the same regardless of where it came from.

Can I get a discount if I don’t want distribution?

No. Our process requires oversight of every video that comes in and goes out and our prices are connected with that process. We can, however, give you a DVD instead of online distribution if requested in advance.